Insurance Consumer FAQ’s
Who is NetQuote?
Established in 1989, NetQuote helps consumers save money on all their insurance needs by providing competitive quotes from local insurance agents and the nation’s top insurance companies. Learn more about NetQuote
How does NetQuote work?
NetQuote saves you time and money by allowing you to complete one quick online application and receive multiple quotes from local insurance agents and top insurance companies. Learn more about how NetQuote works
When can I expect to hear from my matching agents?
In most cases, you will hear from your matching insurance agents immediately after submitting your quote request. If you’re in a hurry, contact your agents yourself using the information provided by NetQuote in your application confirmation email.
Is NetQuote an insurance company?
No – NetQuote is not an insurance company. We connect insurance shoppers with local insurance agents and national insurance companies who provide the quotes.
Who do I contact regarding a claim?
NetQuote is not an insurance company. We connect insurance shoppers to insurance agents and national insurance companies who provide insurance services. Please contact your insurance provider with any claims, changes to your coverage, or questions you may have about your policy.
What types of insurance quotes can I get from NetQuote?
NetQuote provides insurance shopping service for auto insurance, home insurance, health insurance, life insurance, renters insurance, business insurance and group health insurance.
I’ve submitted an application but want to change some of my information. How do I do that?
NetQuote is a free matching service that instantly connects you with quality, local insurance agents. After you submit your quote application via our website, NetQuote immediately matches you to local agents and sends your information to them. Because this process happens instantly there is not an opportunity for you to edit your original information after it’s been submitted.
We recommend that you communicate the needed changes directly to your matching agents. You can find your agent(s) contact information in the email we sent you to confirm your application. This will ensure your updates are made and that the agent uses the most accurate information available to process your quote.
I didn’t get matched to any agents or as many agents as I would have liked. Why is that?
NetQuote’s insurance agent network spans the entire U.S. and includes thousands of agents. We work hard to make sure you have a positive experience with our matching service and, on average, provide four insurance agents for every quote application.
While NetQuote has the industry’s largest agent network, occasionally we can’t match you to an insurance agent. In most cases, this happens because we cannot find enough agents who can offer you a competitive insurance policy within the specifications you provided, in your area.
I can’t find the quotes my matching agents provided. Can NetQuote resend these to me?
NetQuote is a free matching service that instantly and directly connects you with quality, local insurance agents. Right after you submit your application, you receive an email from NetQuote with a link to your matching agents and their contact information. Use this information to contact your with agents directly to have them re-send you your quote information.
I don’t want to continue this process and would like my matching agents to stop contacting me. How do I do this?
Unfortunately, once an agent has received your quote-request and contact information, NetQuote cannot stop them from trying to reach you. If an agent reaches you too late, simply tell them you’ve chosen to go with another agent.
I thought NetQuote provided quotes. Why am I getting calls from insurance agents?
NetQuote is not an insurance agency. Instead NetQuote is a free matching service that instantly connects you with quality, local insurance agents. After you submit your quote application via our website, NetQuote immediately matches you to agents in your area that can meet your insurance needs. Then these agents provide you with competitive quotes
I’d like to better understand NetQuote’s privacy policy and data security approach. Where can I find this information?
NetQuote takes both of these issues very seriously. Your online data is always secure when you transmit information on our site. We never sell or distribute your quote request / information for any other reason than providing you with insurance quotes. To understand further details on our privacy policy, please read
NetQuote’s Privacy Policy
I was matched to one or more agents but didn’t receive any quotes. Why?
NetQuote is a free matching service that instantly connects you with quality,local insurance agents. After you submit your quote application viaour website, NetQuote immediately matches you to agents in your area thatcan meet your insurance needs. Typically an agent will reach outto you within 24 hours with an introduction and an overview into the policiesthey offer. If they commit to a follow up discussion and don’tget back to you right away, feel free to contact them directly to speedup the process.
